Last Updated March 5, 2024
ACCEPTED PAYMENT METHODS
At Kutuby, we accept payments through different methods depending on the platform you are using:
For Mobile Users: Payment can be made through the App Store or Google Play Store.
ACCOUNT AND PAYMENT INFORMATION
As a Kutuby user, you agree to provide accurate and up-to-date account and payment information for all purchases made on our platform. This includes your email address and payment method details. This information is vital for us to process your transactions and contact you as required.
RECURRING CHARGES
By placing an order on our platform, you authorize us to charge your payment method on a recurring basis (according to your chosen subscription plan) without requiring your prior approval for each recurring charge. This authorization remains in effect until you cancel the order.
FREE TRIAL OFFER
When users upgrade their account to premium for the first time, they will be eligible for a 14-day free trial. During this trial period, users will have access to all premium features. At the end of the trial period, their account will automatically convert to a paid subscription, and their chosen payment method will be charged according to the pricing plan selected during the upgrade.
PRICING AND SUBSCRIPTION
Our premium subscription plans offer flexible pricing options. Users can set their preferred price for the premium account using a sliding bar ranging from $1 to $10. This customizable pricing feature allows users to choose any price within the range, which will be deducted from their account accordingly. The selected price will determine the features and benefits unlocked for their premium account.
CANCELLATION POLICY
Please be aware that all purchases are non-refundable. You can cancel your subscription at any time by logging into your account. Any cancellation will take effect at the end of your current paid term. If you cancel during the trial period, you will not be charged.
CUSTOMER SATISFACTION
Your satisfaction is important to us. If you’re unsatisfied with our services, we encourage you to contact us at [email protected], and we will strive to address your concerns.